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Too often in our business emotions tend to run high, agents tend to be of a high strung nature, and with email and text sometimes our tones are misinterpreted with a lack of voice fluctuation. With that being said, our personalities get misunderstood or taken the wrong way and friction happens-and then someone hears nothing but complaints. I feel that complaints are not the only thing we should express. I am a firm believer in complimenting when appropriate.So let me tell you about Miss Erica. From her first contact with me, she has shown true professionalism, grace, honesty, patience and just down right sweetness. If I asked for something she got it, no questions, no complaints.....and in a very timely fashion. If I suggested something that may help her in the future, she accepted it with sincerity and thanked me for my advice and help. As difficult as it is to show your character through email and text, she did it and showed she is a quality person. With telephone contact, I knew I had read her character correctly.She represented a buyer on a foreclosure property. As you and many know, those are difficult enough. She was up against 10 competitors. She handled herself remarkably, outstandingly, wonderfully. She was a true asset to her clients and I hope they realized it too.She is a great asset and representative of your company too. Congratulations on another great talent in your company!
Diana, thank you so very much for recognizing Erica! She's amazing and you are too for taking the time to reach out.
Roel Miranda,What can I say? He had a laid back demeanor which suited me just fine but when it came down to crossing the i's and dotting the t's he was all business. His communication was excellent and he always answered or returned my calls promptly. He and his team navigated a tricky sale with professionalism and ease and Roel has a deep knowledge and love for New Orleans. I look forward to working with him in the future.
Thanks, Keith! We're thrilled that you were successful and that Roel could be a part of that.
Terri was great in dealing with my wife and I as we attempted to find new home. She went above and beyond what we ever could have expected, helping us through the process and finding a property that was perfect for us that we never would have even looked at. By the end she knew us better than ourselves. I can't recommend her enough. We couldn't be happier or more pleased the experience and her patience with us throughout the process.
Thank you, Chris! We hope you are happy in your new place.
Carla was on top of everything, before I could ask she would answer my questions. She knew what I was looking for and I am happy with this home - she made it possible. I wouldn't have looked at this house if it wasn't for her. Thank you.
I love you your the best. You make buying home great.
Lisa Julien defined professional and knowledgeable from our first meeting. Lisa was very understanding regarding my time limitations in my search for a home and safety concerns regarding where I lived. She provided me with listings for review, followed up timely, showed me multiple properties, and was very honest regarding properties that interested me. Her patience and professionalism were excellent. I really enjoyed working with Lisa and will be referring her to others in their search for the perfect home.
I had 30 days to find a new place and it only took Leslie one day to find a great place for me to move into. She took us to a few homes and read our reactions perfectly each time.She took her time at each house and was very honest about meeting our needs. We found a great house that was in our price range and I couldn't be happier with the results. The whole process was quick and painless.
The unwelcome task of selling my mothers house fell in my lap and I did not have a clue what to do. My son recommended Carla Lawson. She took the time to walk through the house and point out what I needed to do to prepare the house for sale, which stopped me from making some mistakes like turning off the lights and water before an inspection. She helped me choose a reasonable asking price and I prayed the house would sale. The house sold before the advertising released and sold for $38,000 more than the neighbors predicted I would get for the house. Prayer and a good realtor works miracles.
The Leslie was awesome! She kept us up to date at all times and did everything she could to make things go as smoothly as possible me and my fiance are very satisfied with our house.
I would like to say that Marcia has been a wonderful agent. She was very concerned about all my needs and wants in a home. If I was to do it all over I would use Marcia,not only would I use her I would highly recommend her to my friends and family. She is a five star employee.