Client Stories

Submit your review

Create your own review

Average rating:  
 68 reviews
by Mallory on Crescent City Living
Leslie will bend over backwards

Leslie is someone that will bend over backwards (and even drive to the Northshore of New Orleans) to make your vision a reality. I admire the hustle and care she put toward getting my family and I exactly what we always wanted. She helped us obtain a dream life, not just a dream home.She answered every text, call, email promptly and kept everything as real as it gets. As someone who cannot stand to be not in control of every detail, I was surprisingly relaxed and relatively stress-free throughout the entire process - the timeline of which was completely sped up. We started the process in late January 2018 with an email that said "Hey, I know we can't possibly get this house because we aren't ready yet, but this is the exact house I would want..." and her reply was something along the lines of "Are you sure you can't get it?" We closed March 1st.It's not easy to manage the (sometimes unrealistic) expectations of clients, but Leslie sure makes it seem that way. It's almost a shame we found the last home we'll ever live in, because it would be a pleasure to work with Ms. Heindel again.Mallory C.

Thank you, Mallory! Leslie had a great time working with you too!!

Bad to the bone

Her and the wife just bumped into each other. We weren't selling our house at that time. A few months later it just happened we decided to sell. We called steph and told her we wanted to give her the first try to sell our house. Next thing you know we have an open house with catering and felt like this house, that we own, was the best one to own in river ridge. STeph has an college degree in marketing and she knows how to use it. She is awesome and talks great with people. But we had the person selling this house that we wanted so badly. We wanted the house but we didn't want to deal with the realtor selling the house. That when we put the katson on them. Steph was a dream, she did everything but the open house on the house we wanted to buy. She made it to where as long as we wanted this house, we were getting this house. If there was a road block, steph would as first if we wanted to go over this road block. And sure enough we were on to the next one. Steph is the way to go! Don't think about it, be about it. I vote for steph and so should you!!

by Lydia W. on Crescent City Living
Can't recommend Leslie highly enough

I can't recommend Leslie highly enough. She made the whole process as clear and easy as it could be, and helped us find and buy a house we LOVE. She also didn't stop after we bought the house - she's continued helping us and keeping us informed even after. She's the best!!!

First time home buyer

We went into our first time buying a home with very little knowledge of the actual process. I usually do a ton of research even before committing to a $10 purchase on Amazon so I was expecting a head full of grey hair by the time we closed.Leslie made every part of the home-buying process as stress-free as it could be. She was very responsive in answering our many questions answer and made us feel like there was no such thing as a stupid question (even though we had plenty of those). When inspection brought up items that were concerns, Leslie made sure those were quickly corrected before we closed.In the end we are moved in to our first home and I still have all of my hair thanks to Leslie making what could have been a very stressful process run as smoothly as possible. We do not plan on going through the home-buying process again any time soon but when we ever do we will not hesitate to contact Leslie as our agent. Thanks Leslie!

Leslie Heindel

Our most recent buying experience was a unique one with quite a few twists, turns and unexpected decisions to make along the way. I cannot imagine going on this wild ride with any realtor other than Leslie. She is responsive, knowledgeable, straightforward and a consummate professional. Without hesitation, I will recommend her to anyone I know looking to buy or sell a home. She'll make you feel like you're her top priority and stand true to her word every step of the way. 

by Jared Sternberg on Crescent City Living
Third times a charm!

Third times a charm! Stephanie was the third realtor I've used in New Orleans and she will definitely be the last. Working with her was completely unlike my past experiences. She was professional, caring, hardworking and willing to go the extra mile to make sure my home sold in the manner I needed. I can't say enough about her positive attitude, work ethic and desire to help her clients. If I ever buy or sell another house in New Orleans it will surely be through her. Thank you for helping me sell my house Stephanie!

Thanks for allowing Stephanie to be of service - she's one of our favorites!

by Estefania Johnson on Crescent City Living
Will always recommend

As nervous first time home buyers Betsy Williams was a perfect fit for us. She knowledgeably answered all of our questions. She always showed up happy and ready with all the information we needed. Her years of experience definitely showed. We are so glad we chose her and have already recommended her to our friends!

We're so happy that you're happy!

by Zoey Akin on Crescent City Living
Dream lease!

I was lucky to have Stephanie Kaston as my realtor. She gave me lots of unique options within my price range and upon us finding my dream place, She drove out early in the morning to beat the other possible tenants and ensured I got the place! Additionally, after I got the place but before I moved in, she came visited the location with me multiple times so I could look at it. She really went above and beyond my expectations of a realtor. Plus, Stephanie was super friendly. I hope to work with her again in the future and I recommend her highly to anyone needing a realtor!!!

What a wonderful review, Zoey! Thanks from all of us at CCL 🙂

by Sebrina Rodriguez on Crescent City Living
Carla Lawson

Carla Lawson was a great agent. Whenever I had a question, Carla had an answer right away, she was always on top of things. I would definitely refer her to a friend. Thanks again Carla for all your help, it was a pleasure having you as my agent 🙂

by Lloyd Gainer Jr on Crescent City Living
Aline was very helpful

For the first time, exciting and very anxious. As my agent, Aline was very helpful with information and most importantly making me feel comfortable with every decision and not rushing me to make hasty decisions.

Page 1 of 7: