Heather and Leslie got our house sold for the price we wanted! Heather went way beyond what we expected for an extremely personalized experience. Heather Shields, Leslie Heindel, and Crescent City Living really did a fantastic job. Communication was always prompt, professional, and easy. Sales information on the web pages and brochures was a real plus. I highly recommend!!
There isn’t enough great things I can say about working with Leslie. She helped us every step of the way and answered every question (and I had many) that came up. When we initially decided to start eyeballing the house market, she set up a link with the criteria we were looking for in a home, and it would notify us of houses within the parameters. Whether they were new to the market or had a reduction in price. In addition, we also needed to sell our condo, prior to buying our home. Leslie helped me develop a list of “should” and “should not” items in order to enhance the appeal for our sale. When I needed a contact for a specific job, she always had one on hand, and every individual I dealt with was professional, friendly, and very trustworthy. From AC repair, plumber, to a general handyman. Through Leslie’s dedication and VERY high attention to detail, we were able to list and find interested buyers far quicker than I ever expected. In what was deemed a difficult market (condo in Metairie), the individual site that included professional photos, video walk-through, and a floor plan helped pique buyers interest. In the end, we were able to sell the condo, and purchase a home for our growing family that we’re very excited for. I have Leslie to thank for all of it.”
Leslie was amazing every step of the way. She goes above and beyond. Buying your first home can be an overwhelming experience, and for us, we were in an unusual place, we had a very limited time to find, purchase, and move into our house. Now this girl loves a challenge, even with a seller unwilling to budge on almost anything, she made magic happen. We purchased before she teamed up with Heather, but Heather was still a very big part of our closing, she acted as power of attorney for my cosigner, my brother who lives in another state. She signed about a million papers that day. We knew we loved her right away! Great agents and great ladies all around! I send literally anyone remotely interested in buying or selling their way. Do it. You won’t regret it.
Heather helped me find a beautiful home in Algiers Point that was EXACTLY what i was looking for. Her and her realtor partner Leslie were patient and understanding over the length of my house hunting journey. They answered all questions in ways i could understand and at any random time i could think to ask them. I had two realtors before Heather and her partner, and unfortunately they didn’t have that extra spark i needed for my journey. I’m really thankful and would HIGHLY recommend!
Made remote purchase and closing work for me – my only problem was with the lack of timely performance by my loan providers. Heather sent me a multitude of listings to review, spent hours showing me many homes before I chose the home for purchase, advised me on local insurance and home inspections, and is still helping to find a renter until I can move from San Diego to New Orleans.
I’m so happy that I chose Ariell to help me with the process of buying my first house. She was there every minute with me. She helped me understand and explain everything I need to know. She didn’t let me pick just any house. Ariell helped me choose a home for me and my daughter. We went through a lot, and she didn’t allow me to give up when I was about to call it quits. I’ll recommend her to every person who like me don’t know anything about buying a house because she is the right person to help you. If I have to buy a house again I know where my real estate agent at. Thank you so much Ariell for all your help.
Leslie and Heather really went to bat for me during the sale of my home. I took all their advice regarding staging and preparations for showing. Every question I had was met with knowledgeable answers in a more than timely manner. I accepted an offer for my house within 24 hours of the listing going live, and my house sale was closed within one month of that. These ladies truly made the sale of my home a pleasant experience. The process was seamless and effortless on my part. Would recommend both of them in a heartbeat!
Leslie is a fantastic realtor. We gave her a vague description of the sort of home we were looking for and she spent months working with us to find exactly what we wanted. She was helpful through the entire process of searching, financing, and closing on our home. She negotiated well on our behalf, and provided timely responses to our questions the entire time. I’d recommend Leslie to anyone. – Chris
Leslie is detail oriented and explains everything beforehand. She knows all the ins and outs and made selling my home very easy. I felt like we were a team.
Heather and Leslie were great. I worked with Heather most of the time and she was awesome! Heather made me feel like I was her priority at all times. Since I was out of the state during the entire process, her handling of my purchase made all the difference for my family. To complicate things, we were purchasing 3 properties at the same time. She took care of everything and closing was smooth and efficient. I was provided with advice and a level of service that was above and beyond what I expected. I highly recommend Heather to anyone looking for a real estate agent. I would give her 10 stars if I could. Thanks
Leslie was amazing to work with! She was patient, knowledgeable, and always available to answer questions throughout the process. She made what was a stressful situation so much easier to manage and our house sold lightening fast! She also referred us to multiple vendors for some home repairs that did a great job as well.
Our most recent buying experience was a unique one with quite a few twists, turns and unexpected decisions to make along the way. I cannot imagine going on this wild ride with any realtor other than Leslie. She is responsive, knowledgeable, straightforward and a consummate professional. Without hesitation, I will recommend her to anyone I know looking to buy or sell a home. She’ll make you feel like you’re her top priority and stand true to her word every step of the way.
Leslie is an amazing agent who knows the New Orleans housing market extremely well. As first-time homebuyers my partner and I had lots of questions, but Leslie was always there to give advice or put us in touch with someone her extensive network of industry contacts that could get us the answer we needed. She is highly responsive, extremely organized, and overall a super great person to have by your side through the ups and downs of the home buying process. Awesome human, can’t recommend her enough!
Leslie was amazing. As a first time homebuyer I had a million questions, was a bit nervous and also had a fairly tight timeline. She was great, and made a daunting experience incredibly fun. Furthermore, she is very detail oriented and responsive. I never had to wait more than a few hours to get an answer to a question and as soon as I saw a house I wanted to view she made it happen. As native New Orleanian she had the inside scoop on most everything. She is the perfect realtor for a type A person like myself!
Lisa is great to work with, she had my best interest in every step of the process. Her organization, knowledge and patience is priceless! She is solutions orientated which is needed in the home-buying process as things tend to not go as planned. I really appreciated her professionalism and her calm spirit. Thank you, Lisa, for making it happen!!
Moving into the New Orleans area from the Caribbean, we didn’t know what to expect. Soon after arriving here, we met Lisa and through the next year of looking at homes and getting the finance organized, Lisa has been there to offer great advice and to guide us along the way. She even pointed out to us that we got more excited at a two story home rather than a single story. Thanks to Lisa, we are now living in a beautiful home in the Harvey area. The process was as close to being worry free as possible and we would highly recommend her to any prospective buyer. Keep up the good work Lisa
Our experience working with Leslie on buying our first home was top notch. We were very nervous about buying a home for the first time, but quickly learned that if we just followed Leslie’s suggestions we couldn’t go wrong. She is always honest and up front, she’ll have your back no matter what, she is respectful and professional, while maintaining a killer sense of humor. She’ll be you’re biggest cheerleader, and still sass you just enough to keep you going if things get rough. We truly could not be happier with our experience with Leslie.
Working with Lisa was the best part of the process as a first time homebuyer. She was knowledgeable, organized, thorough and available for questions. I was so worried about everything but knowing that we had Lisa to double check important documents, research listings and generally just provide level-headedness was a lifesaver.
Lisa Julien is a great agent. She was so patient with us as first time home buyers and she was really great at explaining everything before it happened. We really felt like she was looking out for us and I had complete trust she would be honest and that she would work hard for whatever we needed. She knows so much about the business and I would absolutely recommend her to anyone.
My husband and I have been on the journey of purchasing a home for almost a year. We changed our minda a zillion times about where we wanted to live. Lisa was very knowledgeable and willing to help us find the perfect home. She didn’t want us to settle and now we’re in our home. She also gave the best referrals to go through this process. Thanks for everything!
Lisa was exceptional from beginning to end. She sent me great suggestions of available properties that really met my needs. We finally settled on Audubon Trace in Jefferson and Lisa managed to get me in my optimal unit even though it was already in negotiations when we looked at it. She stayed on top of the listing which allowed us to jump on it when the previous negotiations fell through. Lisa was knowledgeable about every process from getting the right title company to the inspector to the insurance process. I will definitely be using Crescent City Living and Lisa when I make my next home purchase and would hands down recommend her and her company to anyone purchasing a new home in New Orleans.
Don’t waste your time searching for a decent realtor when a truly excellent one is readily available. Heather Shields is that realtor and I can assure you that you will not be disappointed. In fact, I would not be surprised that Heather exceeds your expectations as she did mine. I lived in California and was searching for a home to purchase in the greater New Orleans area. At first I tried two realtors at different companies with terrible results. Neither of these were very helpful, they failed to communicate well, and they did not honor their commitments. I was quite depressed until I was fortunate enough to call Heather Shields. What an incredible difference! Heather was very knowledgeable about the local market and stayed in touch with me on a regular basis, often returning my calls or texts within a few minutes and providing frequent email updates. She went out of her way to tour the houses I was interested in, sending me photos and videos that often made it seem like I was actually there. Heather devoted 3 days of her time taking me to inspect my long list of candidate houses when I flew to New Orleans for that purpose. She arranged home inspections, pipe inspections, roof inspections, and a title company for me as well as put me in touch with helpful home insurance agents. Heather even assisted me through the process of obtaining a mortgage and coordinated with my lender without me needing to ask. All this plus Heather is very friendly, considerate, and has a great sense of humor and can-do attitude. Now I own a nice home on the Westbank. Without the help of Heather Shields, I know my home searching and purchasing experience would not have been as productive or successful.
I was a hesitant first-time home buyer. I hated the idea of working with a realtor, but a friend recommended Leslie and the experience could not have gone better. First of all, Leslie has a stellar sense of humor and great communication skills–she is completely transparent with the process and offers multiple plans in moving forward with a purchase. She did all of the work, pretty much. She narrowed down a list of possible houses that fit my interests and we found the perfect home in just a few weeks. I wouldn’t have been able to do this without Leslie’s help. She has inside connections to a team of greatly competent personnel that helped moved the process along, too: loan officers, home inspectors, reliable and honest contractors, actual pest control experts, etc. You get Leslie’s help and you’re covered with every person that you could possibly need in home buying. She even got me a great deal on home and flood insurance. 🙂 This is all to say that Leslie is in complete control of the home buying experience. The buyer just needs to know what he or she wants and Leslie can even help with that, too. Honestly, I cannot give her enough praise. Thank you, Leslie!
Leslie was extremely knowledgeable about the various areas in this unique city and was adept at matching our particular needs to the right areas. Her responsiveness was instantaneous and she provided super recommendations in securing inspectors and estimators in order to meet contract deadlines! She went above the call of duty and even helped us out during our move after closing! Leslie is honest, professional, sharp and works in her clients’ best interest. I would highly recommend her to anyone!!!
